RETAIL TECHNOLOGY CONCLAVE 2026 JW MARRIOTT MUMBAI SAHAR · 23–24 SEP
Driving the Future of Retail ReTechCon (Retail Technology Conclave)
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Welcome!

Retail Technology Conclave (ReTechCon) brings together CIOs, CTOs and technology innovators shaping the future of retail in India — two days of insight, networking and disruption.

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✦ WELCOME TO WHERE INDIA’S RETAIL FUTURE COMES TOGETHER

Retail Technology
Conclave (ReTechCon) 2026

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00 Days
00 Hours
00 Mins
00 Secs
TRUSTED BY 800+ BRANDS INCLUDING
ReTechCon 2026

India’s retail isn’t choosing between physical and digital anymore. The retailers, brands and technology leaders shaping what’s next converge here — two days of ideas, connections and the future of retail tech.

date 23–24 September 2026, 09:00 IST
venue JW Marriott Mumbai Sahar
attendees 1000+
speakers 100+
Brochure Register Now
[ RETAIL TECHNOLOGY CONCLAVE // 2026 ]

From strategy to storefront — where retail’s technology leaders converge.

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Retail Tech AI & Automation Omnichannel Supply Chain CX & Data

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ReTechCon — Intellegence · Automation · Unified
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[ RETECHCON — JW MARRIOTT, MUMBAI SAHAR ]

Retail Technology Conclave

23–24 Sept 2026

01 — JW Marriott Mumbai Sahar, 9:00 AM onwards.

Retail Technology
Conclave 2026.

Join us at ReTechCon for a comprehensive exploration of the latest trends in retail technology — an event that combines the depth of a masterclass with the breadth of a conference, offering unique insights and strategies to elevate your business and your understanding of technology’s evolving role in retail.

Get detailed insights and takeaways to help you improve in your role, along with the big-picture vision you’ll need to advance your retail function. Join experts, thinkers, disruptors and other stakeholders across the retail technology ecosystem to learn, network and grow.

Retailers Association of India

RAI · Organiser

Know more

Speakers 2026

Anurag Saxena
Anurag Saxena

CIO,
Biba

Ashwin Khasgiwala
Ashwin Khasgiwala

Director - Reliance Brands Ltd. & Chief Business Operations Controller,
Reliance Retail Ltd.

Neeraj Nagpal
Neeraj Nagpal

CBO,
Raymond

Pooraan Jaiswal
Pooraan Jaiswal

Group CIO,
TBZ

Priyan Nair
Priyan Nair

IT - Head,
Bestseller India

Ranjit Satyanath
Ranjit Satyanath

Chief Information Officer,
Vijay Sales

Rishabh Jain
Rishabh Jain

AVP - IT,
Siyaram Silk Mills Ltd.

Thiyaga B
Thiyaga B

Associate Vice president, Engineering,
Caratlane

View All Speakers View All Speakers

Partners 2026


amazon
Google
salesforce
intel
shadowfax

zebra
nasscom
intellectdesign
impinj
pwc

consent
finalyzer
Innoviti
LG
View All Partners View All Partners
ReTechCon Partners — Over the Years
Datalogic GoKwik Ginesys
Ezetap Trax WebEngage
Innoviti Pine Labs Intellect Commerce
Meta SOTI AWS
Amazon Haptik Algonomy
Essae Salesforce SICK
Avery Dennison Intel Adobe
Wondersoft Zenatix QueueBuster
TCI Express Stylumia Dingli
Grozeo Ayata Commerce LG
NeoSOFT Blubirch POSBANK
Arzooo BetterCommerce DotPe
Gupshup Shiprocket Xeno
HCL Software Panasonic Business Tech Mahindra
Honeywell HP NEC
SAP Microsoft Capgemini

Where retail technology meets real business impact.

  • ReTechCon speaker
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Searching for the future of retail intelligence? This is where it takes shape.

Discover & Learn

Discover cutting-edge tech shaping the industry and gain actionable insights to drive your business forward.

Network & Connect

Network with top executives and industry leaders across retail, e-commerce, and digital payments.

Explore Industries

Discover industries spanning food, fashion, health & beauty, and home furnishings, from a diverse range of speakers and experts.

Experience Live

Experience innovative solutions and live demonstrations across Keynotes, Expo, Workshops, Awards, and Roundtables.

EVENT JOURNEY EVENT JOURNEY

Two days built to move your business forward

Register now
01

Register & Prepare

Secure your pass, browse the speaker lineup, and plan which sessions and roundtables matter most to you.

02

Learn & Discover

Sit in on Keynotes and hands-on Workshops covering intelligence, automation, and unified commerce.

03

Connect & Explore

Walk the Expo floor, meet 60+ partners and 800+ brands, and join Roundtables with industry leaders.

04

Celebrate & Grow

Watch the ReTech Start-up Awards, take home actionable insights, and carry new connections forward.

ReTechCon
  • From keynote stages to expo floors, we bring the retail technology ecosystem together to learn, connect, and grow. We bring together retail leaders, technology innovators, and industry partners to explore what’s next in retail intelligence, automation, and unified commerce.

ReTechCon

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[ Dr. Hitesh Bhatt | 09987343344 ]

REGISTRATIONS OPEN — 2026

[ JOIN US ]

Build with retail.

Whether you’re attending, partnering, or exploring what’s next in retail technology — here’s where to start.
23–24 Sept 2026 · JW Marriott, Mumbai Sahar.

CONTACT

hitesh@rai.net.in
PARTNER JOURNEY

How we take you from enquiry to the expo floor.

A structured five-step path for partners and sponsors, aligned to the countdown to 23–24 Sept 2026. Every stage earns its place before you walk the Expo floor.

  • 12w+ LEAD TIME
  • 05 STAGES
01

Enquiry

You reach out, we share the brochure and understand your goals — brand visibility, lead generation, or thought leadership.

DELIVERABLES

  • Partner Brochure
  • Discovery Call
  • Goals Brief
02

Proposal & Agreement

We match you to a sponsorship or exhibition tier, confirm deliverables, and finalize the agreement.

DELIVERABLES

  • Sponsorship Deck
  • Signed Agreement
  • Payment Terms
03

Activation Prep

Branding assets, booth design, and speaker slots are locked in. We coordinate logistics for the Expo and Workshops.

DELIVERABLES

  • Brand Assets
  • Booth Layout
  • Speaker Briefing
04

Event Days

Onsite activation across Keynotes, Expo, Workshops, Awards, and Roundtables at JW Marriott, Mumbai Sahar.

DELIVERABLES

  • Booth Support
  • Delegate Access
  • Live Coverage
05

Follow-through

Lead data, photo and media coverage, and a wrap-up report — plus a conversation on continuing the partnership.

DELIVERABLES

  • Lead Report
  • Media Coverage
  • Renewal Discussion
Panel Topics Panel Topics

Topics of Discussion

The Sale Isn't Over At Checkout — How trust, confidence, and preventable returns are all the same problem viewed from different points in the customer journey

The Sale Isn't Over At Checkout — How trust, confidence, and preventable returns are all the same problem viewed from different points in the customer journey.

Screen To Storefront — What direct-to-customer brands learn about their own customers the moment they open a physical door

Screen To Storefront — What direct-to-customer brands learn about their own customers the moment they open a physical door.

Loyalty In The Age Of The Algorithm — What loyalty actually means to a customer when a machine is making more of the decisions that used to earn it

Loyalty In The Age Of The Algorithm — What loyalty actually means to a customer when a machine is making more of the decisions that used to earn it.

Nobody Walks in Anymore — How and where customers actually discover a brand today, long before they ever type a search query

Nobody Walks in Anymore — How and where customers actually discover a brand today, long before they ever type a search query.

Building The Next Store — Where India's retail technology is headed next, and what the country should build differently from the markets that got there first

Building The Next Store — Where India's retail technology is headed next, and what the country should build differently from the markets that got there first.

From Followers To Buyers — How D2C brands convert community trust into sales without cheapening the community that built the trust

From Followers To Buyers — How D2C brands convert community trust into sales without cheapening the community that built the trust.

The Repeat Customer Is Not An Accident — What actually brings a customer back a second and third time, once personalisation and loyalty stop being separate strategies

The Repeat Customer Is Not An Accident — What actually brings a customer back a second and third time, once personalisation and loyalty stop being separate strategies.

Who's Shopping For Your Customer? — How autonomous agents and voice interfaces are starting to shop on the customer's behalf, and what that does to the traditional browse-and-buy journey

Who's Shopping For Your Customer? — How autonomous agents and voice interfaces are starting to shop on the customer's behalf, and what that does to the traditional browse-and-buy journey.

Beyond The Sale — Why the real financial story for a D2C brand is lifetime value and loyalty, not the first transaction

Beyond The Sale — Why the real financial story for a D2C brand is lifetime value and loyalty, not the first transaction.

The Tech Adoption Gap — A reality check on the distance between what retailers claim to have deployed and what's actually running on the floor

The Tech Adoption Gap — A reality check on the distance between what retailers claim to have deployed and what's actually running on the floor.

Your Customers Are The Content — How user-generated content and community turned into a genuine growth engine, not just a marketing tactic

Your Customers Are The Content — How user-generated content and community turned into a genuine growth engine, not just a marketing tactic.

One Customer, One Story — Why real personalisation means following one customer's actual journey, not just reading their dashboard segment

One Customer, One Story — Why real personalisation means following one customer's actual journey, not just reading their dashboard segment.

What The Whole Chain Needs To See — Why accurate, shared inventory visibility from warehouse to website has become the infrastructure every other customer promise depends on

What The Whole Chain Needs To See — Why accurate, shared inventory visibility from warehouse to website has become the infrastructure every other customer promise depends on.

The Funnel Is Dead, The Relationship Isn't — Why conversion works better as an ongoing relationship than as a one-way funnel customers are pushed down

The Funnel Is Dead, The Relationship Isn't — Why conversion works better as an ongoing relationship than as a one-way funnel customers are pushed down.

From Shelf To Screen — How in-store and online retail media are converging into a single advertising business retailers now run alongside selling

From Shelf To Screen — How in-store and online retail media are converging into a single advertising business retailers now run alongside selling.

What The Data Actually Buys You — What first-party customer data genuinely enables in personalisation, once you strip away the guesswork it's usually credited with removing

What The Data Actually Buys You — What first-party customer data genuinely enables in personalisation, once you strip away the guesswork it's usually credited with removing.

The Last Mile Is The First Impression — Why fulfilment and delivery have quietly become the moment that defines a customer's opinion of a brand

The Last Mile Is The First Impression — Why fulfilment and delivery have quietly become the moment that defines a customer's opinion of a brand.

TESTIMONIALS

Voices from the ReTechCon Community.

Since the beginning, ReTechCon has contributed immensely to my personal growth as a Retail Technology professional and I always nurture the experience every year. ReTechCon was no different and I shall continue to be part of this in the years to come.

Ajay Aggarwal Retail Entrepreneur & Evangelist

ReTechCon was indeed a good experience. I look forward to events where I can add value.

Sebin Thomas Head Supply Chain Management, HyperCITY Retail (India) Ltd.

It was a pleasure to have attended the Retail Technology Conclave. As usual, it was extremely good exposure and the industry interactions very fruitful.

Abhilasha Joshi Business Head, Juice Salons

This Year’s RetechCon was different in that there were many participants the majority of whom I did not know. That is good. There were more individual entrepreneurs there who were hungry to know. Refreshing indeed.

K Radhakrishnan Retail Entrepreneur & Evangelist

I have been a member of RAI for three years now and have attended most of RAI events, which are always highly engaging, knowledge-enriching and extremely useful for my professional work. That I get to interact with top guys in retail as well as so many people in the ecosystem is a carrot for me to attend such events. I look forward to attending the next event eagerly.

S. Shriram MD, Smiling Baby

We are glad to have participated in the ReTech Startups and it’s been even more our honor to have been awarded. We are looking forward to continued association with RAI and participate in its future events.

Rahoul Anders CEO, Geomarketeer

FAQ

Frequently Asked Questions.

What is ReTechCon?

ReTechCon (Retail Technology Conclave) is India's only technology conclave with an exclusive focus on retail. Organised annually by the Retailers Association of India (RAI), it brings retail business leaders and technology providers onto the same platform — roughly half the delegates are retailers and half are technology providers.

Who organises ReTechCon?

ReTechCon is organised by the Retailers Association of India (RAI), the industry body representing retailers across India. It's RAI's dedicated technology platform, alongside other RAI events like the Retail Leadership Summit and Manning Modern Retail.

Who attends ReTechCon?

Retail CEOs, CIOs, CTOs, and digital transformation heads; technology providers across AI, RFID, POS, cybersecurity, and supply chain; D2C and emerging brand founders; and industry analysts and consulting partners. Recent editions have drawn roughly 1,000 attendees, 800+ brands, and 100+ speakers.

Where and when is ReTechCon held?

ReTechCon 2026 takes place on 23–24 September 2026 at the JW Marriott, Mumbai Sahar, starting at 9:00 AM each day.

What does the event format include?

Each edition combines panel discussions, partner presentations, closed-door roundtables, industry report launches, the ReTech Startup Awards, and networking sessions — including a networking dinner on the concluding evening.

What topics will be discussed this year?

Topics span technology adoption strategy, AI and machine learning in retail, personalisation, smart stores and IoT, omnichannel and unified commerce, supply chain technology, martech, payments and checkout innovation, and cybersecurity and data privacy.

Does ReTechCon focus only on AI?

No. While AI and agentic technology are a growing focus, ReTechCon's mandate is broader — covering inventory and RFID, martech, payments, cybersecurity, data privacy, and store infrastructure, keeping the event useful for retailers at every stage of tech adoption.

Is ReTechCon relevant to D2C and emerging brands?

Yes. ReTechCon features D2C and digitally native brands alongside established retail chains, with founders sitting on panels alongside CIOs of long-established retailers.

How do I register for ReTechCon?

Registration is available through the official ReTechCon website or RAI's event registration platform. Early registration is recommended, as sessions and roundtables have limited seating.

Is ReTechCon open to non-RAI members?

Yes. While RAI members receive their usual member benefits, ReTechCon is open to retail and technology professionals more broadly. Check the registration page for pricing and member/non-member terms.

Who do I contact for more details?

Reach out to Dr. Hitesh Bhatt at hitesh@rai.net.in or call 09987343344 for partnership and event queries.